Terms of service

OVERVIEW

Welcome to Beyond Candle Store. The terms “we”, “us” and “our” refer to Beyond Candle Store. Beyond Candle Store operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Beyond Candle Store is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage. To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information.

You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information. You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, colors or product appearance may differ from how they appear on your screen due to device settings and display differences.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be exactly as depicted. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Beyond Candle Store reserves the right to accept or decline your order at its discretion. Your order is not accepted until payment is received and processed and we confirm acceptance.

Please review your order carefully before submitting, as cancellation requests may not be accommodated once an order is accepted. If an order is changed or canceled, we will attempt to notify you using the contact information provided at checkout.

Your purchases are subject to return or exchange solely in accordance with our Return & Refund Policy. Purchases are intended for personal or household use only and not for resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and shown in your order confirmation.

Prices do not include taxes, shipping, handling or other applicable charges unless expressly stated. You agree to provide accurate and complete billing and payment information and authorize us to charge your selected payment method.

SECTION 5 – SHIPPING AND DELIVERY

Shipping and delivery times are estimates only and are not guaranteed. Beyond Candle Store is not responsible for delays caused by carriers, customs processing, weather, or events beyond our control. Once products are transferred to the carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

All content and materials available through the Services, including trademarks, logos, text, images, graphics, videos, and designs, are owned by Beyond Candle Store or its licensors and are protected by intellectual property laws.

You may use the Services for personal, non-commercial use only. Unauthorized use of the Services or content is prohibited.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties or endorsements. We are not responsible for your use of optional third-party tools.

SECTION 8 – THIRD-PARTY LINKS

The Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing third-party sites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Beyond Candle Store is powered by Shopify. All purchases are made directly with Beyond Candle Store. Shopify is not responsible for any aspect of transactions between you and Beyond Candle Store, and you expressly release Shopify from related claims.

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge and agree to these privacy practices.

SECTION 11 – FEEDBACK

Any feedback you submit may be used by us without restriction or compensation. You represent that you have the rights to any feedback you provide and that it does not violate third-party rights or laws.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors or inaccuracies and to update or cancel orders if information is inaccurate at any time without prior notice.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, to infringe intellectual property rights, transmit malicious code, or engage in conduct that harms the Services, users, Shopify, or Beyond Candle Store.

SECTION 14 – TERMINATION

We may terminate or suspend access to the Services at any time. Obligations and provisions that by their nature should survive termination will remain in effect.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied, to the fullest extent permitted by law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Beyond Candle Store and its affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Beyond Candle Store, Shopify, and their affiliates from claims arising from your use of the Services or violation of these Terms.