Shipping Policies

At Beyond Candle Store, we carefully prepare and package each order to ensure it arrives safely.

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Processing Time

Orders are processed within 1–3 business days, excluding weekends and holidays.

During high-demand periods, processing times may be slightly extended.

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Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on the carrier and destination.

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Shipping Delays

Beyond Candle Store is not responsible for shipping delays caused by:

• Shipping carriers

• Weather conditions

• Customs processing

• Other circumstances beyond our control

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Damaged or Lost Packages

If your package arrives damaged, please refer to our Return & Refund Policy and contact us within 48 hours of delivery with clear photo evidence taken at the time of opening the package.

Beyond Candle Store is not responsible for lost or stolen packages once marked as delivered by the carrier. We recommend contacting the carrier directly for assistance.

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Incorrect Address

Please ensure your shipping address is correct at checkout. Beyond Candle Store is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

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Contact Information

For any shipping-related questions, please contact us at:

📧 contact@beyondcandlestore.com

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I purchased this set of candles to burn during Christmas. My mom had recently passed, and I wanted to do something to remember her while the rest of the family was together. We placed the candles together with some flowers we had received in her memory. It was such a special and beautiful way to honor my mom.

This was one of three sets of candles I purchased from Beyond Candle Store. Both candles in the AXIS set are exquisitely crafted. They burn slowly and are so lovely. I will definitely be buying more candles from the store in the future.

If you’re looking for high-quality scents that actually fill a room, look no further. This store is a hidden gem for candle lovers. I came in looking for a gift and ended up leaving with four candles for myself. Smells amazing and the packaging is very beautiful. My house has never smelled better!

The candles are incredible. I bought these to gift to my clients and they were very impressed with the impeccable packaging. The candles smell amazing too! Everything was very thoughtful. I highly recommend Beyond candles.

I recently ordered the PEONY Sculptural Candle from Beyond Candle and I couldn't be happier with my purchase! The shipping was impressively fast and the packaging was very secure, ensuring that the delicate candle arrived intact. The craftsmanship is evident in this beautiful flower shape candle; it’s truly a work of art. It's clear that a lot of care and love has gone into creating this handcrafted piece. I highly recommend Beyond Candle for anyone looking for unique and stunning candles.

These adorable, tiny candles remind me of pinecones! I have them in our home in the forest and they're perfect!

The AAKHU candles are pretty to look at and set the stage for a peaceful ambiance.

The AXIS candle set gives a modern look to any room. The sleek details give the pair a unique look and feel.

We chose the Amethyst crystal candle for our anniversary month. The colors are gorgeous and the scent is refreshing and lovely.

The coconut bowl candle is so beautiful and has a fresh and subtle coconut scent. The bowl that the candle is in looks just like the outside of a coconut and there are even flakes of wax to make it look like a real coconut. This candle makes for a stunning addition to any room.

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